Privacy Policy
‍
Introduction
‍The Privacy Act 2020 sets out the privacy principles which establish rules for the collection, storage, security, accuracy, use and disclosure of personal information, as well as an individual’s rights to access, and correct, personal information. Roa Group is committed to compliance with these principles and the Privacy Act 2020 and to protecting your personal information.By providing your personal information to us or using our website, you agree to this Privacy Policy. This Privacy Policy may change at any time, and we will tell you about any changes by posting an updated policy on our website. Any change will apply from the date such policy is posted.

‍Collection of Information
‍Personal information will only be collected for a lawful purpose connected with a function or activity carried out by Roa Group. The personal information we may collect includes (but is not limited to) your:name and contact details;online profile or algorithm (e.g. a computer-aided process designed to save time, identify relevant information, increase productivity or improve decision making);interactions and phone conversations with our staff (which may be recorded);information lawfully obtained from any of our partners, tenants and other businesses that operate within any of the properties we own; andyour communications with us.We will be holding this information for permitted purposes only and any personal information collected is only stored for as long as we need it and in accordance with our obligations under the Act.We may collect your personal information when you complete a form, engage with our online platform or otherwise make an enquiry via our website. We may also collect your personal information from businesses such as Meta or Google where this has been authorised. We may also collect personal information on our website activity. Any personal information collected is only stored for as long as we need it and in accordance with our obligations under the Act.When transmitting information online (including via email), you should be aware and remember that online platforms are not a secure environment. Personal information submitted online is therefore susceptible to loss, interception or alteration. We accept no responsibility for any unauthorised access or loss of personal information that is beyond our reasonable control.If you would like to find out more about the data we collect, feel free to contact us by emailing [email protected].

Use of Information
‍Roa Group may use your personal information for the following reasons:administration purposes;to help us develop, market, improve, manage, administer and facilitate our operations;to understand our tenancy and investor market;for internal purposes (such as risk management and health and safety);for us to notify you of opportunities which are being offered by Roa Group; andto conduct market research and to promote and market our operations.By providing us with your email address, online profile and/or mobile phone number, you consent to us sending you information (via email, text or other form of message service) connected with the above collection and use purposes. We may also send you other information we think you may be interested in, and which may market and promote our operations.

‍Storage of Information
‍We will use reasonable endeavours to ensure that all personal information is securely protected against loss, unauthorised access and other misuse. We have a range of technology policies in place to provide a robust security environment. We will use reasonable endeavours to ensure the on-going adequacy of these measures by regularly reviewing and testing them. Disclosing

Information
‍We may use the information you have provided us to inform our marketing strategies, as well as for research and profiling purposes. Although it is unlikely, you further acknowledge that to the extent permitted by law, we may share any personal information collected from you with third parties.We will not disclose your personal information to other people or agencies except where:you have authorised such disclosure;disclosure is to a law enforcement agency (or agency working on behalf of a law enforcement agency) that requires this information for a permitted purpose;we are required to provide the information by law, or we are able to do so under the Privacy Act 2020;disclosure is required for safety and security and information assurance purposes;disclosure is required to facilitate the sale, disposal, assignment or transfer of Roa Group or any of its assets or subsidiaries or related companies;disclosure is necessary to market, review or improve our operations; it is necessary for a function of Roa Group, such as for legal or auditing purposes.

‍Correction
‍Roa Group will take reasonable steps to ensure that personal information held by us is accurate. You have the right at any stage to request us to provide you with access to the personal information we hold about you. We will respond to any request by you to correct personal information held about you as soon as practicable following receipt of such request. All requests of this nature should be directed to [email protected] in the first instance.

‍Further Information
‍If you would like further information about our Privacy Policy, please contact [email protected] you would like more information about privacy in general, please refer to the Privacy Commissioner’s website: privacy.org.nz.